Terms & Service

Last updated: September 4, 2025

Introduction

Welcome to Ramonda Digital! These Terms and Conditions ("Terms") govern your access to and use of the Ramonda Digital website (the "Site") and any services provided by Ramonda Digital. By using our Site or engaging our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our Site or services.

Ramonda Digital ("Company", "we", or "us") is an international digital agency based in Estonia. We serve clients worldwide from our headquarters at Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 15551, Estonia. You can contact us at contact@ramondadigital.com for any questions regarding these Terms.

Services Offered

Ramonda Digital offers a range of digital marketing and web services to help businesses grow their online presence. Our core services include:

Website Design and Development: Creating, redesigning, and optimizing websites for performance, user experience, and mobile responsiveness.
Search Engine Optimization (SEO): Improving website visibility on search engines through technical SEO, content optimization, link building strategies, and local SEO tactics.
Paid Advertising (Search and Social): Managing pay-per-click (PPC) and social media advertising campaigns to drive targeted traffic (e.g., Google Ads, Facebook/Instagram Ads).
Creative and Content Production: Developing digital content such as graphics, videos, copywriting, and other creative assets for marketing campaigns and branding.
Email and SMS Marketing: Planning and executing email newsletters, promotional email campaigns, and SMS text message marketing to engage and retain customers.
Social Media Management: Handling social media profiles and content scheduling, community engagement, and growth strategies across platforms.
CRM, Automations, and AI Assistants: Implementing and configuring Customer Relationship Management systems, marketing automation workflows, and AI-powered chatbots or assistants to improve customer interactions and business efficiency.
Hosting, Support, and Maintenance: Providing website hosting services, ongoing technical support, updates, and site maintenance to ensure security and performance.

These services are tailored to each client's needs and are provided according to separate proposals or agreements. Note: The descriptions above are for general information. Specific deliverables, timelines, and prices for any project will be defined in a separate contract or service agreement with the client. Nothing on this Site constitutes a binding offer to deliver any service without a corresponding written agreement. We strive to deliver high-quality results for all projects, but we do not guarantee specific outcomes (such as particular search engine rankings, traffic levels, or sales figures) as results can vary based on many factors beyond our control.

Use of the Website

You agree to use our Site only for lawful purposes and in a way that does not infringe the rights of or restrict or inhibit the use of this Site by any third party. You must not attempt to gain unauthorized access to any part of the Site, interfere with its functionality, or introduce any harmful software (such as viruses, trojans, or worms).

Content on this Site is provided for general information about our services and to facilitate communication with us. While we aim to keep the Site updated and accurate, we make no warranty that all information is current, complete, or free of errors. Any reliance you place on the material on this Site is at your own risk. We reserve the right to modify the content of the Site at any time, including these Terms.

If the Site includes interactive features such as forms, comments, or forums (if provided in the future), you agree not to submit any content that is illegal, offensive, or violates the rights of others. We may remove or edit any user-submitted content at our discretion.

Intellectual Property

All content on the Site, including text, graphics, logos, images, videos, and software, is the property of Ramonda Digital or our content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of our content without explicit written permission from us. You are permitted to view, download, and print content from the Site for your personal, non-commercial use, provided you do not remove any proprietary notices.

Our company name, logo, and any product or service names or slogans displayed on the Site are trademarks of Ramonda Digital or its partners. Use of these marks without prior written permission is strictly prohibited. Any third-party trademarks or content appearing on our Site are the property of their respective owners and are used for identification purposes only.

Payments and Online Transactions

If our Site offers the ability to pay for services or make other transactions online, you agree to provide current, complete, and accurate purchase and account information for all purchases. Payments may be processed by third-party payment processors, and by completing a transaction you agree to abide by the terms and conditions of those payment services. We are not responsible for any payment processing errors or security issues arising from third-party platforms.

All fees for services will be outlined in a proposal or invoice provided to you. Unless otherwise stated, payments are due within the timeframe indicated on the invoice. Late payments may incur interest or penalties as per the agreement. We reserve the right to suspend or terminate services for non-payment.

Limitation of Liability

To the fullest extent permitted by applicable law, Ramonda Digital is not liable for:

Indirect or consequential losses: This includes any indirect, incidental, special, consequential, or punitive damages, and any loss of profits, revenue, data, goodwill, or other intangible losses.
Site use issues: Any damages or losses resulting from your use of or inability to use the Site.
Third-party conduct: Any conduct or content of any third party on the Site that causes you harm or loss.
Security breaches: Unauthorized access to or use of our servers and/or any personal information stored therein, or unauthorized alteration of your transmissions or data.
Service outcomes: Any issues arising from the use of any services or deliverables provided by us, including unrealized outcomes or goals.

In any case, our total aggregate liability under these Terms (and in connection with any use of our services) is limited to the amount you have paid us (if any) for services in the six (6) months immediately preceding the event giving rise to the claim.

We provide the Site and our services on an "as is" and "as available" basis without any warranties of any kind, whether express or implied. For example, we do not guarantee that the Site will be available at all times or be free of errors. Likewise, while we aim to deliver effective results through our services, we do not promise any specific outcome (such as achieving a certain search engine ranking, traffic increase, or sales target). Any testimonials, case studies, or examples presented on our Site are intended as illustrations of possible outcomes; they are not guarantees that you or any client will experience the same results.

Indemnification

You agree to indemnify and hold harmless Ramonda Digital, its officers, directors, employees, and agents, from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees and costs) arising out of or in any way connected with your violation of these Terms, your use of the Site, or your infringement of any intellectual property or other right of any person or entity.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal data through the Site are described in our Privacy Policy (see the Privacy Policy page for details). By using the Site or our services, you consent to the collection and use of information as outlined in the Privacy Policy. In particular, as an EU-based company, we process personal data in accordance with the European Union's General Data Protection Regulation (GDPR). We also use cookies and similar technologies on our Site; details are provided in our Cookie Policy.

Third-Party Links and Tools

Our Site may include links to third-party websites or services, such as social media platforms or useful resources. These links are provided for your convenience. We do not have control over third-party websites and accept no responsibility for their content, terms, or privacy practices. Accessing any third-party site linked from our Site is at your own risk, and we encourage you to review the terms and policies of any third-party sites you interact with.

Additionally, our Site may integrate third-party tools (for example, social media widgets, Google Maps, or reCAPTCHA for form spam protection). Use of these tools may be subject to the third party’s terms of service and privacy policies (for instance, Google's Privacy Policy and Terms of Service apply to use of reCAPTCHA). We are not liable for any issues arising from third-party tools.

Changes to These Terms

We may update or modify these Terms from time to time. If we make material changes, we will notify users by posting a prominent notice on our Site or through other direct communications (if appropriate). The "Last updated" date at the top of this page indicates when the latest changes were made. It is your responsibility to review these Terms periodically for any updates. Your continued use of the Site or our services after any modifications indicates acceptance of the revised Terms.

Governing Law and Jurisdiction

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Republic of Estonia, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Estonia, unless otherwise required by applicable law.

If you are accessing our Site from outside Estonia, you are responsible for complying with local laws. Our services are offered where legally permitted, and we make no representation that materials on this Site are appropriate or available for use in all jurisdictions.

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us at:

Ramonda Digital
Harju maakond, Tallinn, Kesklinna linnaosa, Ahtri tn 12, 15551, Estonia
Email: contact@ramondadigital.com

By using our Site or services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.